We require 24 hours notice for cancellations of daytime appointments and 48 hours notice for evening appointments (5pm onwards) or we will require full payment for your treatment.

• The surgical podiatry service at The Lawrence Clinic is regulated by The Care Quality Commission (CQC). The CQC can be contacted by calling 03000 616161 or by writing to: CQC National Correspondence, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA

• Have a complaint? See our Complaints Policy